Front Page Forums Ideas Discussion Forum Postal Address Autosuggest

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  • #893
    Josh Stompro
    Participant

    We would like to simplify and make less error prone the task of adding postal addresses to customers accounts.

    The idea I would love to explore is using a service such as SmartyStreets to autocomplete postal addresses as they are entered by staff and/or customers.

    https://www.smartystreets.com/products/apis/us-autocomplete-pro-api

    This would probably require the address form be adjusted to lead with the street address instead of the zip code.

    Thanks
    Josh

    #894
    Benjamin Kalish
    Participant

    We have SmartyStreets verification in our giving database (littlegreenlight.com) and I love it. It is important to note, however, that it isn’t always able to find a match and we do occasionally have addresses that it can’t verify or where we have to correct unit number that SmartyStreet gets wrong. Our giving database handles this by:

    1. providing a verify button – pressing verify replaces the entered address with the verified address
    2. replacing the verify button with an undo button after verification, making it easy to undo the damage if the process goes wrong
    3. letting you edit the verified address after verification, in case a small adjustment in necessary
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